Privacy Policy - Alberta Solar Homeowners

Last Updated: September 1, 2024

Welcome to Alberta Solar Homeowners (the “Website”), owned and operated by Simple Tree Digital, LLC (“we,” “us,” “our”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website located at alberta-solar.org.

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please do not use our Website.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This may include:

Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and postal address. We collect this information when you voluntarily provide it, for example, when you submit an inquiry or request a quote.
Usage Data: Information on how you access and use the Website, including your IP address, browser type, browsing behavior, and referring URLs. This information helps us analyze trends and improve user experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our Website. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain the Website.
To respond to your inquiries and provide you with information about solar installation quotes and services.
To send you marketing and promotional communications, with your consent.
To comply with legal obligations and protect our rights.
To improve and personalize the user experience on the Website.
To analyze usage patterns and perform website analytics.

3. Legal Basis for Processing Personal Information (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

Consent: You have given your consent for us to process your personal data for specific purposes (e.g., receiving marketing communications).
Performance of a Contract: The processing is necessary for the performance of a contract with you (e.g., providing requested information or services).
Legitimate Interests: The processing is necessary for our legitimate interests, such as improving our services and ensuring the security of the Website, provided that these interests are not overridden by your rights.
Compliance with Legal Obligations: The processing is necessary for compliance with a legal obligation to which we are subject.

4. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted service providers who assist us in operating the Website, conducting our business, and servicing you (e.g., vetted solar installation partners). These service providers are obligated to maintain the confidentiality and security of your personal information.
Legal Compliance and Protection: We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation, protect and defend our rights, prevent fraud, or protect the personal safety of users.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that business transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership.

5. Data Security and Retention

We implement a variety of security measures to protect the personal information we collect. These measures include:

Encryption: Data is encrypted both in transit and at rest to prevent unauthorized access.
Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions.
Regular Audits and Assessments: We conduct regular audits to ensure compliance with our data protection policies.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.

6. Your Data Protection Rights

If you are a resident of the EEA or another region with similar data protection laws, you have the following rights:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal information.
Right to Erasure: You have the right to request the deletion of your personal information, subject to certain conditions.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal information.
Right to Data Portability: You have the right to request the transfer of your personal information to another organization.
Right to Withdraw Consent: You have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to track user activity on our Website and store certain information. Cookies help us improve our Website and enhance your user experience.

You can control the use of cookies through your browser settings. If you choose to reject cookies, you may not be able to use some portions of our Website.

8. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Simple Tree Digital, LLC
Email: simpletreedigital@gmail.com
Address: 1401 21st ST STE R, Sacramento, CA 95811